|MetroPool administers the Guaranteed Ride Program to eliminate the fear of being stranded at work without a car. Now you can ensure a taxi ride home when faced with a legitimate emergency or unscheduled authorized overtime. Within fifteen minutes of the call to the taxi, you will be on your way home with a voucher in hand that will cover the fare.
MetroPool’s Guaranteed Ride Program is a low-cost benefit with a big payoff: peace of mind. For more information, please contact us or download:
Guaranteed Ride Program (125 KB)
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MetroPool will set up and administer a Guaranteed Ride Program for you at no cost. MetroPool will handle all the arrangements for you, including finding a taxi provider, supplying you with vouchers, helping you market the program to your employees, and paying the cab company for services. (Cab fares are metered and include a 15% gratuity. MetroPool will provide you with a monthly invoice and quarterly activity summary.)
You Determine Eligibility
You control who can use the Guaranteed Ride Program. To encourage ridesharing, most employers confine the service to employees who (1) commute to work by carpool, vanpool, mass transit, bicycle, or walking at least once a week and (2) have an emergency at home or are asked to work unscheduled overtime. Eligibility is purely your decision - MetroPool's role is to help you carry out the program.
A Low Cost Employee Benefit
MetroPool's experience with other employers is that the out-of-pocket cost for a Guaranteed Ride Program is minimal. Emergencies happen very infrequently and there is a monitoring element built into the program to minimize abuse.
As an eligible employee, cleared by a supervisor, you may request the Guaranteed Ride service from your company's Transportation Coordinator (or other designated contact at your site). The coordinator will contact the taxi service and complete the travel voucher supplied by MetroPool. No cash is involved in the trip! MetroPool pays the taxi company and bills your company monthly.
Everyone wins big with a Guaranteed Ride Program. For more information on our Guaranteed Ride Program, call your MetroPool Program Manager at: 800-FIND-RIDE or contact us.
Service-based Guaranteed Ride programs are also available for certain transit and Easystreet vanpool services. For information, please contact us.
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